(This service is free of charge for insurance companies, re-insurance companies and insurance brokers only)

With a view to enhance integration of quality in insurance organizations, it would be our endeavour to provide you solutions to address quality related issues that you may be grappling with in your organization.

We shall be addressing issues related to:

1. Process improvement
2. Business process reengineering
3. Change Management
4. Enhancing customer services
5. Employees/customers and partners feedback surveys for improvement
6. Leadership issues
7. Performance enhancement
8. Setting up of call center
9. Model branches
10. Organisational and strategy development
11. Total quality management
12. Timeliness and Accuracy measurement
13. Staff Suggestion scheme management
14. Making training more meaningful and enhancing their effectiveness

It is not our intention to address problems related to underwriting and claims - the technical part.

Please refer the issue hereunder giving all relevant details and send it to us. We shall examine and analyze the issue, identify root cause and propose solutions, that in our opinion can help improve the situation. If there is a need we shall get in touch with you to discuss/collect further details.